Q. 1 I have forgotten/lost my Login Id/User Name.
Ans. Login Id has been provided in the email, which was sent after the online registration. You can also retrieve Login Id/User Name using link "FORGOT USERNAME".
Q. 2 I have forgotten/lost my password.
Ans. Password can be reset using link “FORGOT PASSWORD”.
Q. 3 I have not received a SMS when I completed my registration.
Ans. If the mobile number you have registered is in the TRAI NCPR list (formerly called DND), you will not receive SMS alerts elated to the registration. If you want to receive future SMS alerts from NPCIL related to the engagement of Apprentices, please remove your mobile number from the NCPR list through your service provider. An email is always sent after the candidate registers his/her application.
Q. 4 I have not received the activation email when I completed my registration.
Ans. The activation email could have been delivered to the spam / junk folder of your email account. So please check in these folders.
Q. 5 I have submitted my application online, but have forgotten the Registration Number and also did not take a print out of the "Online Application Form". What do I do?
Ans. You may check your e-mail. After registration, an e-mail will be sent to each applicant along with the registration number and name. Duly signed printout of "Online Application Form" is required to be sent alongwith the supporting documents to the mentioned postal address in the advertisement.
Q. 6 The scanned photograph and signature should be sent separately?
Ans. No. It should be uploaded at the time of filling in application.
Q. 7 I am a fresher. Can I apply?
Ans. Yes. Provided you fulfil the criteria laid down in the detailed advertisement and having original valid certificates
Q. 8 How does NPCIL distinguish between Creamy Layer and Non Creamy Layer?
Ans. The OBC (Non Creamy Layer) applicants are required to submit latest requisite certificate in prescribed format of Government of India, from a Competent Authority.
Q. 9 Will any legal action be taken in case of submission of fake documents?
Ans. Yes. Candidate will be debarred for employment in government services.
Q. 10 Am I needed to pay any fees?
Ans. No.
Q. 11 I almost filled up my form but then my computer crashed. Can I fill this application form again?
Ans. Yes. You have to log in again and resume filling the form provided you have saved draft application form. If not saved, you will have to fill up the form again.
Q. 12 Can I use different mobile numbers while filling up form?
Ans. Candidate is requested to mention only one active mobile number in the application form. SMS shall be sent to that number only.
Q. 13 Under which category will PwBD candidate be treated?
Ans. A PwBD candidate will be considered under his/her own category viz General/SC/ST/OBC/EWS.
Q. 14 I am a diabetic/BP patient. If I clear written examination , will I become unfit for the job?
Ans. The engagement of the selected candidate will be subject to he/she being found Medically Fit by the Authorised Medical Officer as per detailed in the advertisement.
Q. 15 I am a woman candidate , am I eligible to apply?
Ans. Yes.
Q. 16 Am I needed to bring all original Certiifcates ?
Ans. Yes.
Q. 17 When Certificate verification takes place?
Ans. At the time of joining apprenticeship training.
Q. 18 I had uploaded my signature but I am not able to view it in the application form submitted.
Ans. The signature will not be printed on application form. You have to send duly filled in application form along with supporting documents to the mentioned postal address in the advertisement.
Q. 19 Can I apply for more than one trade
Ans. Yes, provided he/she fulfills the eligibility etc. criteria as per the advertisement.
Q. 20 Do, I need to fill up all the data to successfully complete the registration process?
Ans. Mandatory fileds in all the sections should be filled to successfully complete the registration process.
Q. 21 Whether I should bring copy of certiifcates for certificate verification ?
Ans. Yes.
Q. 22 Any seperate intimation will be given for candidates those who are not screened in?
Ans. No.
Q. 23 After successful completion of registration , it directs me to home page. What should I do?
Ans. Now you can login again using your User name and password.
Q. 24 Do I have to upload photograph and/or signature?
Ans. Yes, as per online format. However, candidate needs to sign the application in original after taking the print out, and send it alongwith the supportingl documents to the postal address provided in the advertisement.
Q. 25 After submitting the application will I be able to edit my details?
Ans. No, no changes can be made once the application is submitted.
Q. 26 Minimum disability percentage admissible for PwBD?
Ans. 40% or above. Please refer to the detailed advertisement.
Q. 27 I am an OBC candidate, but falling under creamy layer clause will I be given any concession as OBC?
Ans. No. Reservation benefits are considered only for OBC (Non-Creamy layer) candidates.
Q. 28 Is there any relaxation in Percentage of marks for SC / ST , OBC, EWS and PwBD candidates?
Ans. No. There is no relaxation in educational Qualification.
Q. 29 I have appeared for my final semester examination and the results are yet to be announced. Am I eligible to apply?
Ans. No. Final year appearing/result awaited candidates are not eligible to apply; as you have to declare final % age of marks. A candidate should have completed the course with certificate issuing date on or before the date of receipt of online applicaiton form, then only it can be accepted.
Q. 30 Where should I send application form /online application form?
Ans. Candidate needs to submit online application form as detailed in the advertisement by the due date then take the print out of the application form, sign in original and send the duly filled in application form along with the supporting documents to the postal address provided in the advertisement.
Q. 31 The format of SC/ST/OBC(NCL)/EWS/PwBD certificate downloaded from the website and the certificate I have are different. Is it ok ?
Ans. Caste Certificate should be as per the prescribed 'Central Government' format issued by Competent Authority only.