Q. 1 I have forgotten/lost my Login Id/User Name.
Ans. Login Id has been provided in the email, which was sent after the online registration. You can also retrieve Login Id/User Name using link "FORGOT USERNAME".
Q. 2 I have forgotten/lost my password.
Ans. Password can be reset using link “FORGOT PASSWORD”.
Q. 3 I have not received a SMS when I completed my registration.
Ans. If the mobile number you have registered is in the TRAI NCPR list (formerly called DND), you will not receive SMS alerts related to the registration. If you want to receive future SMS alerts from NPCIL related to recruitment, please remove your mobile number from the NCPR list through your service provider. An email is always sent after the candidate registers his/her application.
Q. 4 I have not received the activation email when I completed my registration.
Ans. The activation email could have been delivered to the spam / junk folder of your email account. So please check in these folders.
Q. 5 The scanned photograph and signature should be sent separately?
Ans. No. It should be uploaded at the time of filling in application.
Q. 6 I am a fresher. Can I apply?
Ans. Yes. Provided you fulfil the criteria laid down in the detailed advertisement and having original valid certificates.
Q. 7 How does NPCIL distinguish between Creamy Layer and Non Creamy Layer?
Ans. The OBC (Non Creamy Layer) applicants are required to submit latest requisite certificate in prescribed format of Government of India, from a Competent Authority.
Q. 8 Will any legal action be taken in case of submission of fake documents?
Ans. Yes. Candidate will be debarred for employment in government services.
Q. 9 Do I need to pay any fees?
Ans. No.
Q. 10 I almost filled up my form but then my computer crashed. Can I fill this application form again?
Ans. Yes. You have to log in again and resume filling the form provided you have saved draft application form. If not saved, you have to fill up the form again.
Q. 11 Can I use different mobile numbers while filling up form?
Ans. Candidate is requested to mention only one active mobile number in the application form. SMS shall be sent to this number only.
Q. 12 Under which category will PwBD candidate be treated?
Ans. A PwBD candidate will be considered under his/her own category viz General/SC/ST/OBC/EWS.
Q. 13 I am a diabetic/BP patient. If I clear written examination , will I become unfit for the job?
Ans. The appointment of the selected candidate will be subject to she/he being found Medically Fit by the Authorised Medical Officer of NPCIL.
Q. 14 I am a woman candidate , am I eligible to apply?
Ans. Yes.
Q. 15 Do I need to to bring all original Certifcates ?
Ans. Yes. At the time of document verifications only.
Q. 16 When Certificate verification takes place?
Ans. The exact date will be intimated through our website .You are advised to followup our website regularly.
Q. 17 I had uploaded my signature but I am not able to view it in the application form submitted.
Ans. The signature will not be printed on application form. Candidate has to bring duly signed print out of the application form at the time of document verification.
Q. 18 Can I apply for more than one post.
Ans. Yes, provided all the conditions of the advertisement are fulfilled.Additionally, if the recruitment process for the posts are conducted on the same day simultaneously then candidate will have to appear for one post only. His/Her candidature will be considered only for the post for which he/she appears in the written examination.
Q. 19 Do, I need to fill up all the data to successfully complete the registration process?
Ans. Mandatory fields in all the sections should be filled to successfully complete the registration process.
Q. 20 Whether I should bring copy of certiifcates for certificate verification ?
Ans. Yes.
Q. 21 Any seperate intimation will be given for candidates those who are not screened in?
Ans. No.
Q. 22 After successful completion of registration , it directs me to home page. What should I do?
Ans. Now you can login again using your User name and password.
Q. 23 Do I have to upload photograph and/or signature?
Ans. Yes, as per advertisement guidelines..
Q. 24 After submitting the application will I be able to edit my details?
Ans. No
Q. 25 Minimum disability percentage admissible for PwBD?
Ans. 40%. Please refer detailed advertisement.
Q. 26 I am an OBC candidate, but falling under creamy layer clause will I be given any concession as OBC?
Ans. No.
Q. 27 Is there any relaxation in Percentage of marks for SC / ST , OBC, EWS and PwBD candidates?
Ans. No. There is no relaxation in educational Qualification.
Q. 28 Where should I send application form /online application form?
Ans. Candidate needs to submit their online application form in our website only within due date and NO offline applications will be entertained as per our advertisement guidelines Physical copy of the application need not be sent to us, but if shortlisted, it will be required to produce the same at the time of document verification.