FAQ'S

  
Q. 1 Where should I send print out of Online Application form?
Ans. Print out of Online Application form is NOT TO BE SENT. Only candidates shortlisted for interview are required to carry with them the printout of ‘Online Application Form’ along with other essential documents mentioned in the advertisement while appearing for interview.
Q. 2 Should I send the copies of certificates/documents regarding my qualification, caste, disablement etc?
Ans. DO NOT SEND any documents to NPCIL. Upload the self attested copies of documents/certificates as detailed in the advertisement.
Q. 3 I have submitted my application online, but have forgotten the Registration Number and also did not take a print out of the "Online Application Form". What do I do?
Ans. You may check your e-mail. After registration, an e-mail will be sent to each applicant along with the registration number and name. Duly signed printout of "Online Application Form" will be required at the time of Personal Interview only, if shortlisted for the same.
Q. 4 How can I check the status of my application?
Ans. You can click "Applicants Login" menu and check the status of your application on this website by entering your relevant details.
Q. 5 I am a SC/ST/OBC Applicant. Can I apply ?
Ans. Yes. However, your candidature will be considered as "General (UR)" and No relaxation/concessions will be applicable to you.
Q. 6 Will any travel expenses be paid to me for attending the Interview for the post of ED(Finance)/ED(Commercial)?
Ans. Travel expenses will be paid to Candidate for appearing for the Interview subject to the conditions enumerated in the Advertisement. Those outstation applicants who are shortlisted and are called for Personal Interview, will be reimbursed travelling expenses as detailed in the advertisement. Accordingly, candidates called for interview will be required to submit their bank account details in the prescribed format as provided.
Q. 7 I have filled in Online application. Is there any chance of my application not being considered?
Ans. Correctly filled-in application of candidates meeting the eligibility criteria of the post applied for will not normally be rejected. However, to avoid rejection of application; candidate should ensure that:
1. Multiple applications with same details are not filled in,
2. Only proper information is entered in the Online application,
3. Proper and relevant documents/certificates (self attested) in support of claim regarding qualification and experience are uploaded.
Q. 8 I have not received the activation email when I completed my registration. Why?
Ans. The activation email could have been delivered to the spam/junk folder of your email account. So please check in these folders.
Q. 9 I have not received any SMS when I completed my registration. Why?
Ans. If the mobile number you have registered is in the TRAI NCPR list (formerly called DND), you will not receive SMS alerts related to the registration. If you want to receive future SMS alerts from NPCIL related to recruitment of Executives, please remove your mobile number from the NCPR list through your service provider.
Q. 10 How to download the Interview call letter?
Ans. The call letter is available in “Application Status” under APPLY menu (if shortlisted and called for interview). The same can be downloaded by login into the website.
Q. 11 I have forgotten/lost my login Id. How will I get the login Id?
Ans. Login Id has been provided in the email, which was sent after the Online registration.
Q. 12 I have forgotten/lost my password. How will I get the password?
Ans. Password can be reset using login “FORGOT PASSWORD” under APPLY menu.