FAQ'S

  
Q. 1 Where should I send print out of Online Application form?
Ans. Print out of Online Application form is NOT TO BE SENT. Only candidates shortlisted for interview are required to carry with them the printout of ‘Online Application Form’ along with other essential documents mentioned in the advertisement while appearing for interview.
Q. 2 Should I send the copies of certificates/documents regarding my qualification, caste, disablement etc?
Ans. DO NOT SEND any documents to NPCIL. Upload the self-attested copies of documents/certificates as detailed in the advertisement.
Q. 3 I have submitted my application online, but have forgotten the Registration Number and also did not take a print out of the ‘Online Application Form’. What do I do?
Ans. You may check your e-mail. After registration, an e-mail will be sent to each applicant along with the registration number and name. Duly signed printout of ‘Online Application Form’ will be required at the time of Personal Interview only, if shortlisted for the same.
Q. 4 How can I check the status of my application?
Ans. You can click "Applicant's Login" menu and check the status of your application on this website by entering your relevant details.
Q. 5 How can I pay my Application fee?
Ans. Payment of application fee should be made through State Bank Collect online mode only.
Q. 6 Can I send a Cheque/DD/Bank Challan in lieu of the State Bank Collect?
Ans. No.
Q. 7 I am a EWS/SC/ST/OBC Applicant but don't have the caste/category certificate. Can I apply as a General Applicant?
Ans. If you so desire, you may apply stating your category as "General (UR)", if eligible for General category. In such an event, your candidature will be considered as "GENERAL (UR)" and no change in category shall be allowed at a later date. No relaxation/concessions will be applicable to you.
Q. 8 I am working in a Government/Public Sector Company. Should I enclose an NOC from my employer while appearing for interview?
Ans. Shortlisted applicants working in Central/State Government/PSUs/Aided Institutions should bring "No Objection Certificate" from the organisation without which they will not be allowed to appear for the interview.
Q. 9 Will any travel expenses be paid to me for attending the Interview for the post of Technical Officer/D, Medical Officer/D, Medical Officer/C and Deputy Chief Fire Officer/A?
Ans. Only those outstation applicants who are shortlisted and attended the Interview, will be reimbursed First Class (Not First AC)/III AC to and fro rail fare by the shortest route only (including Rajdhani/Shatabdi/Duranto Express) on production of original tickets & boarding passes.
Q. 10 Will any travel expenses be paid to me for attending the Interview for the post of Station Officer/A?
Ans. Only those outstation applicants who are shortlisted and attended the Interview, will be reimbursed Second Class/Sleeper Class to and fro rail fare by the shortest route only on production of original tickets & boarding passes.
Q. 11 Explain 'Application Fee'.
Ans. A non-refundable application fee of ₹ 500/-(Rupees Five Hundred Only) is chargeable to only the male applicants in General, EWS and OBC categories. The applicable bank charges are to be borne by the applicant. Female applicants,applicants belonging to SC/ST category, Ex-serviceman, Dependents of Defence Personnel Killed in Action (DODPKIA), PwBDs and employees of NPCIL are exempted from payment of application fee.
Q. 12 I have filled in Online application. Is there any chance of my application not being considered?
Ans. Correctly filled-in application of candidates meeting the eligibility criteria of the post applied for, will not normally be rejected. However, to avoid rejection of application; candidate should ensure that :
  1. Multiple applications with same details are not filled in,
  2. Only proper information is entered in the Online application,
  3. Online payment is made within prescribed time limit; if applicable to candidate
  4. (For the post of DCFO/A and Station Officer/A) Proper and relevant documents/certificates (self-attested) in support of claim regarding qualification, experience and valid heavy vehicle driving license are uploaded.
Q. 13 I have not received the activation email when I completed my registration. Why?
Ans. The activation email could have been delivered to the spam/junk folder of your email account. So please check in these folders.
Q. 14 I have not received any SMS when I completed my registration. Why?
Ans. If the mobile number you have registered is in the TRAI NCPR list (formerly called DND), you will not receive SMS alerts related to the registration. If you want to receive future SMS alerts from NPCIL related to recruitment, please remove your mobile number from the NCPR list through your service provider.
Q. 15 How to download the Interview call letter?
Ans. The call letter will be available in “Application Status” under APPLY menu (if shortlisted and called for interview). The same can be downloaded by login into the website.
Q. 16 I have forgotten/lost my login Id. How will I get the login Id?
Ans. Login Id has been provided in the email, which was sent after the Online registration.
Q. 17 I have forgotten/lost my password. How will I get the password?
Ans. Password can be reset using login “FORGOT PASSWORD” under APPLY menu.
Q. 18 I have done BE/B.Tech in Instrumentation, whether I am eligible to apply for the post of TO/D?
Ans. Only the advertised discipline will be considered. Courses/discipline with equivalence will not be considered.
Q. 19 I am mechanical engineer and working in IT, whether I am eligible?
Ans. Experience only in the type of industry & area as prescribed will be considered.
Q. 20 I am doing my MS OR MD and final year results are awaited. Am I eligible to apply for MO/D?
Ans. No, Final year appearing/result awaited candidates are not eligible to apply. A candidate should have completed his/her MS/MD Degree as on last date of application. If final mark sheet/certificate issuing date is on or before the last date of receipt of Online Application Form, then only it can be accepted.